Frequently Asked Questions

Everything you need to know about your RadioMaster gear and orders.

What is the standard shipping time for international orders?

International orders typically arrive within 7 to 15 business days, depending on the destination and customs processing times.

Are RadioMaster products covered under a manufacturer warranty?

Yes, all our radio transmitters and receivers come with a standard one-year warranty covering manufacturing defects and hardware failures.

How can I update the firmware on my RadioMaster TX16S or Zorro?

Firmware updates can be performed via the EdgeTX Companion software or by placing the latest firmware file on the SD card and booting in bootloader mode.

What is your return policy for open-box electronics?

We accept returns within 30 days of purchase. Items must be in original condition with all accessories; a restocking fee may apply to opened electronic components.

Which payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.

Do you provide technical support for bind-and-fly (BNF) setups?

Yes, our technical team is available via email to assist with binding procedures and OpenTX/EdgeTX configuration queries.