Returns & Exchanges
At RadioMaster, we stand behind the quality of our radio controllers and accessories with a comprehensive 30-day return policy for all genuine electronic components. If you are not completely satisfied with your purchase, we offer a streamlined process to ensure your gear is returned or exchanged with minimal downtime.
Initiate Return Request
Contact our technical support team through the online portal with your order number and a brief explanation of the issue or reason for return.
Secure Packaging
Place the item in its original factory packaging, including all antennas, switches, and documentation, to ensure it remains protected during transit.
Shipping and Labeling
Affix the provided RMA shipping label to your package and drop it off at any authorized carrier location for tracked delivery to our service center.
Inspection and Refund
Once our technicians verify the hardware condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing